Question 1

How long does the battery last?

Accepted Answer

A full charge provides up to 45 minutes of continuous water flow - enough for multiple showers. AquaTrail charges via USB-C, so you can top it up from a power bank, car charger, or solar panel.

Question 2

What water sources can I use with AquaTrail?

Accepted Answer

Any freshwater source works. Drop the pump into a bucket, basin, river, lake, or water jug - AquaTrail turns it into an instant shower. Just make sure the water inlet stays submerged.

Question 3

Can I use AquaTrail to wash my pet?

Accepted Answer

Absolutely. The gentle rain mode on the multi-mode nozzle is perfect for rinsing dogs and other pets after walks, hikes, or beach days - without startling them with high pressure.

Question 4

When will my order ship?

Accepted Answer

All orders ship within 48 hours of order confirmation. You'll receive an email with your tracking number once your order has been shipped.

Question 5

How long does delivery take?

Accepted Answer

Standard shipping takes 5-12 working days depending on your location. We work with reliable shipping partners to ensure your order arrives safely and securely. Please note that delivery times may vary slightly during peak seasons or due to weather conditions, but we always strive to get your order to you as quickly as possible. You will receive an email with your tracking number once your order has been shipped.

Question 6

What is the return policy?

Accepted Answer

We offer a 30-day return policy. If you're not satisfied with your IonShower, return it within 30 days from the date you received it for a full refund.

Question 7

Product Specifications

Accepted Answer

Charging mode: DC 5.0V / 2.0A (Type-C). Charger output required: 5V/2A or greater than 2A. Charging time: 3–4 hours for a full charge. Usage time: ~30 min continuous use. Discharge/standby: 4–5 hours. Operating water temperature range: 5°C – 50°C. Compatible liquids: Freshwater only. Indicator light: LCD screen blinks while charging, stops blinking when fully charged; light turns green when fully charged. LCD screen: Displays water temperature while pump is running. Package contents: Electric shower set, charging cable (Type-C), instruction manual, sucker hook.